Return Period

You have a period of 3 calendar days from the date of receipt of the product to request a return if the product arrived damaged.

Product Conditions:

To be eligible for a return, the product must be returned in its original packaging and in the same condition as received. This includes all accessories, manuals, and any other items that were included in the original package.

Return Process:

• Contact Our Customer Service: Send an email to [email@company.com] or call [phone number] within the specified return period.
• Provide Proof of Damage: Attach photographs of the damaged product and packaging so we can process your request more efficiently.
• Shipping Instructions: Once your return request is approved, we will provide you with detailed instructions for shipping the product back.

Shipping Costs:

The customer is responsible for covering the shipping costs for returning the product. We recommend using a shipping service with tracking and/or insurance, as we cannot guarantee receipt of your returned item.

Refund:

Once we receive and inspect the returned product, we will notify you about the status of your refund. If approved, we will process the refund to your original method of payment within the next 7 business days.